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Privacy Policy

This privacy policy by ("Val-Ed India") will help you understand how [Val-Ed India] ("us", "we", "our") uses and protects the data you provide to us when you visit and use our [website] ("website", "service").

We value your trust. In order to honour that trust, Val Ed India adheres to ethical standards in gathering, using, and safeguarding any information you provide. This privacy policy governs your use of the Val Ed India website for global programs ('Website') and the other associated applications, products, websites and services managed by the Company. Please read this privacy policy ('Policy') carefully before using the Website, our services and products, along with the Terms of Use ('ToU') provided on the Website. Your usage of the website, services, and products shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What user data we collect

  • We collect certain data from you directly, like information you enter yourself- your personal information, email address, data about your consumption of content, and data from third-party platforms you connect with Val Ed India. We also collect some data automatically, like information about your device, your online behaviour on our website, your interests and preferences and what parts of our Services you interact with or spend time using. To also Provide and administer the Services, including to facilitate participation in educational content, issue completion certificates, display customized content, and facilitate communication with other users; to process payments to our educators and trainers. The data provided by you also helps us address your concerns, suggestions, questions and feedback. As required or permitted by law; or as we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

Why We Collect Your Data

  • We collect data for several reasons that include understanding the needs of our customer better, to improve our services and products, which might directly or indirectly involve sending promotional emails about our programs, services and offers. We collect your data contact you to fill out surveys and participate in other types of market research and customize our website according to your online behaviour and personal preferences.

Data you provide to us and automatically collected data

Data provided to us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect-

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including

Account Data- To create an instructor account, we may collect and store your name, email address, password, and account settings. As you use certain features on the site, you may be prompted to submit additional information including occupation, government ID information, date of birth, race/ethnicity, skill interests, and phone number etc.

Shared content-The sessions might be recorded and the same data may be used for to teach, share with other participants, students and teachers for our training and review process This may include asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted and used.

Payment Data- If you make purchases, we collect certain data about your purchase (such as your name, billing address, and ZIP code) as necessary to process your order and which may optionally be saved to process future orders. You must provide certain payment and billing data directly to our payment service providers, including your name, credit card information, billing address, and ZIP code. This data would be authenticated and maintained with highest security.

Student Information- While you register and sign up for our programs we collect data of your children/ students attending the program. This may include their name, age, grade, gender, religion, country of residence etc. This is for us to provide suitable and appropriate content for our classes and programs.

The data listed above is stored by us and associated with your account.

Automated Data

When you access the Services (including browsing content), we collect certain data by automated means, including a)System Data- Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types b)Usage Data- Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services c) Approximate Geographic Data- An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

Safeguarding and Securing the Data

Val Ed India is committed to securing your data and keeping it confidential. Val Ed India has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Who we share our data with

We share certain data about you with instructors, other students, companies performing services for us, Val Ed affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • With Your Instructors: We share data that we have about you with instructors or teaching assistants for educational content you access or request information about, so they can improve their content for you and other students.
  • With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing and advertising services email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
  • With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services like ZoomInfo, we share certain contact information, Account Data, System Data, Usage Data or de-identified data as needed.
  • To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • To Administer Promotions and Surveys: We may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey. We may also use the data in near future for advertsing and running various campaigns from Val Ed or any third party that we associate for this service with.
  • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
    • Permitted or required by law;
    • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
    • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
    • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
    • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
    • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Udemy, our users, employees, members of the public, or our Services.
    • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
  • With Your Permission: With your consent, we may share data to third parties outside the scope of this Privacy Policy.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Val Ed India is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website. This Privacy Policy applies solely to information collected by our Website.

Alerts

We may alert you by email or phone (through sms/call) to inform you about new service offerings of the Company and its subsidiaries/affiliatesor other information which we feel might be useful for you, through the Company or its subsidiaries/affiliates. You may also receive calls from Val- Ed to share necessary information about our programs and classes.

Security

We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

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